What Our Travelers Say

That was my 1st time flying with that operator and they were great and highly recommend Aero Charter! Best, Ian

Love your organization as you know.  Now that we have a house in Florida I think I will use Jettly more. However, the check out process is a pain! I have to input all my information every time I book. Then I give you my CC information and they wind up asking me to wire the money anyway?? Why is that? Besides that everything was perfect on dec 30 and most recently Jan 21.  Just trying to help.

Hello, The outbound flight was fine. For the return flight, a different aircraft and crew were substituted and this (older) aircraft was inferior to the one we had booked. Also, there was no provision for me to book catering on the web site for the return leg. This flaw needs to be rectified. This was a problem as we had almost 10 hours flight time. The flight team was quite responsive, but they were unable to resolve my catering issue other than to inform me that the FBO would provide and bagel & lox plat and a fruit plate for $500. Thank You, Elliot

Everything was great!!

The operator canceled that morning due to weather so I ended up driving from FL to Little Rock.  One of those days Sent from my iPhone

Great flight and crew, nice aircraft.

The flight was great but the booking process was terrible.  I asked for a specific time but most of the quotes were from operators who could not fly out on the specific time requested.

Thank you for asking. The pilots were excellent and helpful; the aircraft on-time, clean, and in great condition; and the flight was smooth overall. I was very satisfied with the service from Hillsboro Aviation. Best, Paul

Air Pink has very friendly flight crews and excellent service. Planes are a bit older and in good condition.

The flight was great, the crew was friendly and professional, the flight attendant was friendly and saw to our every need, highly recommend. Sent from the all new AOL app for iOS

Overall, our experience with Jettly was very positive.  Your people (Anna and Gee to mention 2) were quite responsive and helpful. I very much liked the way you handle a real request for the charter—we received over 20 bids for the job.  I knew we wanted a light jet so we ended up not with the cheapest alternative but rather with a plane I was comfortable with.  Having said that, the following information would have been very helpful in making our decision: The flight operators  Argus  rating (we ended up with a “gold” rated operator—see below as to our flight experience) Tail number(s) The only issues we had were the following: Because of a CV-19 issue in our NJ household—we decided to postpone our flight about 45 hours before the flight was to originate in Sarasota, Fl.  We asked to reschedule the flight from 5/27 to 6/5 and was told there would be an additional cost of $2,750.  Not the worst answer in the world but I question the reason why---the price was supposedly quoted as an empty leg flight---I really doubt that was the reason given the time lag between when we booked and 5/27. Up until I asked the question (a day or two before the flight), I was told “no food” (except crackers) and “no drinks” (except water) would be allowed on the flight.  Jettly was not able to cater any food since the operator prohibited it—we were not aware of this restriction.  I still do not understand this—despite the CV-19 virus.  Doesn’t make sense to us. But since you listened to all my beefs: I want you to know the pilots were terrific, the operator handled the flight really well, the plane was there 60 minutes before our flight (I was able to track it on the “flightaware” website) and the overall experience was great.  I have had some previous experience flying private since two of my partners own their own jets and I have logged many hours on their planes.  My wife was very anxious about the flight but I am not sure now that she has experienced flying private whether we will ever be on a commercial airline again. We definitely will use Jettly again. If you want to discuss, please feel free to email me.

How was the flight overall?  FABULOUS How was the operator and pilot? They Loved them. Did the aircraft meet your expectations? YES How was the booking process and experience working with our flight success team and were there any areas we could improve? It was all VERY good; I especially appreciate the fast responses!! Would you recommend us to a friend?  DEFINITELY Do you plan to use Jettly in the future? YES can I look at your other programs for flying.. it seems that this will be the main mode of transport for our Chairman from now on….