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At Jettly, we are committed to protecting your personal information.
Effective Date: October 13 2026
Terms of Use
Privacy Policy
Cookies Policy
Accessibility Statement
Member Interface Agreement
Do Not Sell or Share My Personal Information
Community Standards Policy
JET CARD Member Benefits and Service Agreement
Jettly Inc. (“Jettly”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or otherwise interact with our services (collectively, the “Site”).
By using the Site, you agree to the terms of this Privacy Policy.
You may request deletion of your personal data at any time by contacting privacy@jettly.com
We may collect the following categories of information:
We use the information we collect for the following purposes:
For users in the European Economic Area (EEA), the United Kingdom and Switzerland, we process your data under the following legal bases:
We may share your information with:
We do not sell your personal information for money. However, sharing information with advertising partners for targeted advertising may be considered “sharing” under the CCPA/CPRA. You can opt out by clicking “Do Not Sell or Share My Personal Information” at the bottom of our website or by contacting privacy@jettly.com. We honor Global Privacy Control (GPC) browser signals as an opt-out.
You have the right to:
To exercise these rights, contact us at privacy@jettly.com.
You have the right to:
To submit a request, email privacy@jettly.com or call 1-866-448-2358.
We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately to have it removed.
If you receive marketing emails from Jettly:
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your information may be processed in countries outside your jurisdiction, including the United States and Canada, where data protection laws may differ. We ensure adequate safeguards are in place where required by law.
We retain your information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. Retention periods vary depending on the type of data:
- Conversational and AI interaction data: typically retained for a limited period (e.g., 30–90 days), unless required for service improvement or legal compliance
- Account information: retained while your account is active and for a reasonable period after closure
- Booking and transaction data: retained as required for legal, tax, and accounting purposes (e.g., 5–7 years)
- Usage and analytics data: retained in aggregated or anonymized form where possible
- Marketing data: retained until you opt out or withdraw consent
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” above. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy or how we handle your personal data, contact us at:
Jettly Inc.
14-604 Edward Ave, Richmond Hill, On, Can, L4C9Y7
privacy@jettly.com
When you interact with our Services through AI-powered interfaces (including ChatGPT or similar platforms), we may collect and process:
- Chat messages, prompts, and queries submitted by users
- Responses generated by the AI system
- Contextual information necessary to provide relevant responses
We use this data to:
- Provide and improve AI-assisted services
- Respond to inquiries and facilitate bookings or support
- Enhance user experience and service quality
Conversational data may be processed and temporarily stored by us and/or third-party AI platform providers. We do not sell this data and do not use it for unrelated marketing purposes without your consent.
Depending on how you use our Services, we may collect additional data specific to certain features:
- Contact Forms: message content, inquiry details, and contact information
- Product Browsing or Search: search queries, filters, and preferences
- Booking and Service Tools: travel details, passenger information, and service selections
- Business Information Display: publicly available business or service-related details presented to users
This information is collected and used solely to provide the requested functionality and improve service relevance.
Certain features of our Services rely on third-party AI platforms (such as ChatGPT or similar technologies).
When you use these features:
- Your inputs (including personal data) may be processed by these third-party platforms
- These platforms may process data under their own terms and privacy policies
- We do not control how third-party platforms independently store, use, or retain data
By using AI-powered features, you acknowledge and consent to such processing where applicable.
We encourage users to review the privacy policies of any third-party AI platforms they interact with through our Services.
Users worldwide have the right to request deletion of their personal data at any time, regardless of location.
To request deletion of your personal data, you may:
Your request should include sufficient information to verify your identity and specify the data you wish to have deleted.
Upon receiving a valid request, we will:
If certain data cannot be deleted (e.g., for legal compliance, fraud prevention, or accounting obligations), we will inform you accordingly.
We may retain limited information necessary to:
If you access our services through a third-party platform (e.g., Facebook, Google), you may request data deletion directly through that platform or by contacting us at privacy@jettly.com. Specific instructions for Facebook users are provided below.
If you have used your Facebook account to access Jettly, you can request deletion of your data associated with Facebook by following these steps:
Alternatively, you can request deletion directly by contacting us:
Email: privacy@jettly.com
Please include your Facebook-associated email address and request details.
Upon receiving a valid request, we will:
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. You also have the option to opt out of the collection of your personal data in compliance with GDPR by visiting https://www.rb2b.com/rb2b-gdpr-opt-out.
SMS/Mobile Communications: Jettly may collect and use your mobile phone number to send pre-flight notifications and other service-related text messages associated with your bookings or interactions with Jettly. Message frequency may vary, and message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP, and you may reply HELP for assistance or contact us at 1-866-448-2358 or departures@jettly.com. Jettly does not sell or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
We work with advertising partners, including Google, Meta (Facebook and Instagram) and LinkedIn, to show you relevant ads and to measure how well our advertising works.
When you visit our websites, these partners and we may use cookies, pixels and similar technologies to collect information such as the pages you view, the ad you clicked to reach us (including click identifiers such as Google’s GCLID or Meta’s FBCLID), your browser and device information, and your IP address.
When you submit a request, make a booking, buy a Jet Card or start a membership, we may share limited information with these partners so they can tell us which ads led to that action. This may include the click identifier, the type and value of the purchase, and your email address in hashed (encrypted, one-way) form. We do not share your mobile phone number or SMS consent with advertising partners.
We may also upload hashed email addresses of existing customers and enquirers to these partners to create audiences, for example to show ads to similar people or to avoid showing ads to existing customers. The partners match this information to their own users and do not use it for other purposes under their terms.
You can opt out of personalized advertising at any time through Google (Google Ads Settings), Meta (Ad Preferences), LinkedIn (Advertising Settings), the Digital Advertising Alliance (WebChoices) and, in Canada, AdChoices Canada. You can also ask us to stop sharing your information with advertising partners by contacting privacy@jettly.com.
Subscribe to receive updates about changes to our privacy policy and other legal documents.
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© 2026 Jettly Inc. All rights reserved.
Disclaimer: Jettly operates as a charter broker, offering access to a global digital jet charter marketplace. Jettly is not a direct air carrier and does not own or operate aircraft. All advertised flights are conducted by third-party air carriers that are fully licensed and hold the appropriate Part 135 or Part 121 certifications issued by the Federal Aviation Administration (FAA) or equivalent regulatory authorities under U.S. or foreign law. Jettly complies fully with the U.S. Department of Transportation's Part 295 and Part 298 Charter Broker regulations. Jettly does not carry additional liability insurance. Passengers are covered by aircraft operator insurance. TICO: 50023770
